Dear NSDCAR Members,
TOGETHER, you as the members of NSDCAR, the staff, and I have worked 22 years building an organization for which we can be extremely and justifiably proud.
We have been on the leading edge. We were the first association in San Diego County to have an association website, which we launched with a slogan of “From Bricks to Clicks” – at a time when company websites were all but unheard of. We were among the first associations in the nation to have a division dedicated to commercial real estate – and which was then in the very first group to receive commercial accreditation from the National Association of REALTORS®.
We were among the first REALTOR® associations in the country to merge more than two organizations, as we united a total of seven with vastly different size, market, and unique personality. Our success made us the model for many years, sought out for advice on how to design a successful merger.
We broke with the traditional design of a centralized organization and instead adopted a district system, a concept just now gaining momentum among REALTOR associations nationwide.
We were one of only a handful of REALTOR® associations nationwide brave enough to break with tradition, moving from a conventional governance model to John Carver’s Policy Governance, a model adopted widely, nationally and internationally, among non-profit associations of many disciplines.
We have been careful stewards of our members’ money – building a significant reserve that assured that we would be able to maintain a high level of member service when things get tough. That’s extraordinary for an organization of our size, and we did it while keeping our dues and fees low.
We are survivors. During good times and bad, we always kept the benefit of the member as central in our decision making.
We deliver friendly, fair, efficient and effective service that has become our hallmark and for which we are praised by visitors as well as by our own members.
NSDCAR is recognized, respected, and held in high regard with a reputation for innovation and progressive thinking both in California and nationally.
Yes, we have occasionally, but rarely, made a misstep along the way. But we have always had the wisdom to admit, correct, and learn from our mistakes, moving forward in a positive direction.
Personally, my association with NSDCAR has brought an array of leadership opportunities and honors of which I am extremely proud and for which I am extremely grateful.
I am tremendously proud to have served NSDCAR – from the point of its design and inception, through growing pains, and now as a mature organization uniquely capable of moving successfully into a bold new future.
But now, after 25 years with the REALTOR® organization in North County and 33 years in REALTOR® association management, it is time for us to pursue our respective dreams on separate paths as we each enter into an exciting new phase of life. January 1, 2017, will be my final official day with NSDCAR.
Thank you for sharing this exciting journey with me.
Dianne McMillan, CEO